The Dirty Side of Moving You Never Hear About

May 04, 2025 00:34:21
The Dirty Side of Moving You Never Hear About
Real Estate Makes us Drink & The Success Happy Hour
The Dirty Side of Moving You Never Hear About

May 04 2025 | 00:34:21

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Show Notes

In this episode of Real Estate Makes Us Drink, we welcome back Dave Ray from Moves For Less to unpack the wild world of the moving industry—and sip some tequila while we're at it. From AI-powered moving estimates to hoarding horror stories, Dave gives us the inside scoop on what it takes to run a top-rated moving company. We talk about customer satisfaction, plastic totes vs. cardboard, and how staying competitive in this industry means adapting fast. The conversation covers everything from entrepreneurship and work-life balance to robots in moving trucks (yep, it’s coming). If you're curious about what movers deal with on the job, or you're planning a move and want to avoid the typical pitfalls, this one’s for you. We even dive into how technology is changing the game and why early booking is your best move. Schedule a consultation with Brian or Brad https://calendly.com/therealtorindy #movingindustry #MovesForLess #entrepreneurmindset #AIinbusiness #customerexperience #worklifebalance #movingtips #tequilatasting #smallbusinesstalk #realestatemakesusdrink #movingcompanylife #indianapolismovers #startupstories #businessgrowth #packingtips #hoardingproblems #techandmoving #podcastlife #relocationhelp #beerandbusiness

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Episode Transcript

[00:00:02] Speaker A: I feel like I need a phone book. [00:00:08] Speaker B: There it is. Yeah, that's not better. [00:00:11] Speaker A: Hey, everybody. [00:00:12] Speaker B: Welcome to Real Estate makes us drink. Brian Quinlan here from Daniels Real Estate. [00:00:16] Speaker A: As usual, Brad Nickham from tasting tequila with Brad and Nest Mortgage Group. [00:00:22] Speaker B: They're switching careers maybe. [00:00:24] Speaker A: I don't know, as frustrating as it's been for the last couple of weeks. [00:00:27] Speaker B: Okay, well, those of you who follow the show may recognize the gentleman to my right because we have, I believe, our first returning guest. [00:00:35] Speaker A: I believe you're right. [00:00:36] Speaker B: Yeah. Okay, well, once again, sir, tell the. [00:00:39] Speaker C: Folks who you are. Hi there. I am David. I am with Moves for Less local moving company. And I have met these guys over the past couple of years and done some business with them and decided to come and hang out. [00:00:57] Speaker B: This is the cool place to be. It is on a Thursday night. [00:00:59] Speaker A: Be on a Thursday night. [00:01:00] Speaker B: All right, well, let's. Let's cheers the. What are you drinking? Oh, I start first. [00:01:05] Speaker A: Yeah. [00:01:05] Speaker C: What? [00:01:06] Speaker B: So usually your tequila. [00:01:07] Speaker A: All right, well, I feel like you got some good going on the Pax. [00:01:09] Speaker B: Verum Brewing company is field days. It's German style Hefeweizen. And you know you love a half. I like a Hefeweizen beer, so I've not tried this one out. But it's Hefeweizen. How can I not like it? [00:01:22] Speaker A: So did you say Pabst? [00:01:24] Speaker B: I did not. Oh, Pax. Pax. [00:01:27] Speaker A: I heard Pabst. [00:01:28] Speaker B: No, that. No. PBR is not on my. I don't know if I've ever had a pbr. [00:01:33] Speaker A: Why would you not like Pabst Blue ridden. [00:01:35] Speaker B: I truly don't know that I've ever had one. I'm not in college anymore. [00:01:38] Speaker A: There's a lot of things you don't like that I'm surprised about. [00:01:41] Speaker B: That's true story. Yeah. America, there's a lit. Oh, that's not even. Not correct. We're going to edit that out. I see some Pedro Fertivo on your spinorama. [00:01:53] Speaker A: Do you remember what Pedro Fativa means in. In Spanish? [00:01:56] Speaker B: I do not. [00:01:57] Speaker A: Sneaky Pete. [00:01:58] Speaker B: Oh, that's right. Sneaky Pete. Didn't you have a last show? I mean, we got all these damn tequilas. You have some. We've had before. [00:02:04] Speaker C: What do we. [00:02:04] Speaker A: Well, this just came in the mail. [00:02:05] Speaker B: Oh, all right. [00:02:06] Speaker A: And I was pretty excited about it. I wish they would have sent a hat or something with it. [00:02:12] Speaker B: I'm just saying I. I am lacking gear from any of your tequila people. [00:02:17] Speaker A: You are. Maybe you should be on my tequila show more. So yesterday I had the Opportunity to have Peter Kelly, Sneaky Pete right here on the show. He also has a brewing company called Monday Night Brewery. [00:02:30] Speaker B: All right. [00:02:30] Speaker A: And he's here for some giant, like, Indiana beer festival. [00:02:34] Speaker B: Yeah, it's cbc, but I don't actually know what the letters are. I would imagine Bees. [00:02:39] Speaker A: Brewers or breweries, but Coalition of Brewers Council. [00:02:44] Speaker B: You're making that up. [00:02:45] Speaker A: Totally legit name. [00:02:48] Speaker B: Say it like you mean it. [00:02:49] Speaker C: People will believe it. [00:02:50] Speaker A: All right, so fantastic tequila. I've talked about Pedro Fortiva before, but this is their. They're brand new. An 1331, meaning some of the barrels were rested for 13 months, which makes it Anejo. Right. But other barrels, 10. 10% of it was rested for 31 months. [00:03:08] Speaker B: Whoa. That's almost three years for those of you not doing counting your math. [00:03:14] Speaker A: Yeah. So great blend, great tequila, great legs. This is good stuff. [00:03:18] Speaker C: So. [00:03:18] Speaker B: All right. And what did we give Dave? [00:03:21] Speaker A: Coors light. [00:03:22] Speaker B: Coors light. Trying to empty the keg. Well, Dave, we appreciate you coming out here. Once again, cheers. [00:03:29] Speaker C: Thank you, guys. [00:03:30] Speaker B: All right, cheers. Well, cheers to you all. Thank you for joining us. Oh, yeah. All right. Down with it. So I. I do want to ask, how was your interview with Sneaky Pete? [00:03:43] Speaker A: Peter's. It was a fun interview. It was really fun. He was really excited to be here. And was it. Honestly, it was kind of funny. It was a tad overwhelmed by the amount of tequila on my bar. [00:03:52] Speaker B: I bet. So where is he from? [00:03:55] Speaker A: From Atlanta, Georgia. [00:03:56] Speaker B: Okay, so likely having him on the show to talk about beers. Not gonna happen. [00:04:00] Speaker A: No, he flies home tomorrow. [00:04:02] Speaker B: Ah, bummer. Oh, well. [00:04:04] Speaker A: But we do have another guest that is a local tequila company that would come on and talk about tequila. [00:04:08] Speaker B: Okay. [00:04:09] Speaker A: So. But we gotta, you know, we're at a little bit of a crossroads on our show to figure out how we get more people to watch. And. And do you like the real estate content or do we do something different, like do we start a variety show and Brian, you know, dances in a tutu or something? [00:04:27] Speaker B: Brian can juggle. Yep. Only three items. I've never tried more, but I've only ever tried three. And I'm a decent juggler. I've got pretty good hand eye coordination, but therein lies the skill. [00:04:39] Speaker A: Well, I'm juggling variety show tequila business in a podcast with you. How are you? [00:04:45] Speaker B: Doesn't count at all. Dave, do you have any skills you to our variety show, man? [00:04:48] Speaker C: You know what? I. I don't. I'm pretty boring. [00:04:50] Speaker A: Ah, man, I can make a fart sound behind my knee, like under my Arm. [00:04:55] Speaker B: Wow. Welcome to sixth grade. [00:04:59] Speaker A: Maybe that's what we should call the new show, welcome to sixth Grade. [00:05:02] Speaker B: I. You know what? That's right up my alley. [00:05:04] Speaker A: Yeah. Actually you would be yelling at me. [00:05:06] Speaker B: All day long, Dave, what's new in the moving world at Moves for Less. [00:05:11] Speaker C: You know what? Just continuing to expand. We've been fortunate enough to have success. We've added several more trucks, which is kind of the metric that a lot of moving companies use for growth. So I think the last time we were here, we probably had three or four trucks. We're up to nine trucks now. Wow. So we've got nine trucks and looking to add more for capacity. Trying to upgrade the brand. This is the third year in a row that we were ranked by Forbes magazine the number one moving company in Indianapolis. [00:05:51] Speaker B: Awesome. [00:05:52] Speaker C: Wow. [00:05:52] Speaker B: Congratulations. [00:05:53] Speaker C: Yeah. So third year in a row of winning that honor, which is kind of a big deal. So, yeah, just continuing to try to improve and network and become the, the go to brand for realtors and mortgage guys and anyone moving. [00:06:10] Speaker B: So based on what you said, how does Forbes decide that? [00:06:16] Speaker C: So they don't share the exact criteria, but when we've spoken to them, it goes. It's based on customer reviews, it's based on volume, it's based on price. They do surveys to, to these customers to find out. So of the random surveys, would, would they ask questions like would you, would you recommend them when you have them again in addition to. To the reviews? Because everybody knows reviews maybe not always the best predictor of things, but we seem to check every box for three years in a row and awesome. Makes us happy now. [00:06:58] Speaker A: Very cool. [00:06:58] Speaker B: When we had you on the show last year, I believe Brad had said you had over 400 five star reviews on Google. [00:07:05] Speaker C: Yep. [00:07:06] Speaker B: Where are you at now? [00:07:07] Speaker C: We're probably at 6 or 700 at this point. [00:07:10] Speaker B: Oh, that's amazing. [00:07:12] Speaker C: Yeah. [00:07:12] Speaker B: Good for you. [00:07:13] Speaker C: Yep. We keep going. Obviously we like those reviews, but some of my guys don't always remember to get them. And so, I mean, but we're proud of the number of reviews that we do have. [00:07:27] Speaker A: For people who think, man, this seems like it'd be easy. I'm just going to carry stuff to a truck and I'm just going to buy a moving truck and do this. Could you share with us a day in the life of a Mover? And let's, let's just talk about last Thursday. [00:07:44] Speaker C: Let's do that. Yeah. So last Thursday I had an invitation to be on the podcast and I get a call about 6:00 to find out if I'm coming. And I had forgotten all about it. Not everything goes smoothly. And so last Thursday we were dealing. We were. It was a very busy day. We were dealing with several moves. And I sent two trucks to a gentleman to do a big move for him. And we get there and we have one truck that has a lift gate. And the lift gate broke. As the truck is being finalized loaded. [00:08:25] Speaker A: It couldn't have broke. It couldn't have broke on the first box. [00:08:27] Speaker C: Right. Like. Right. [00:08:29] Speaker A: The first piano, it broke. [00:08:30] Speaker C: The lift gate is out. And so I had to scramble several of my guys and we had to go over there and physically manually lift several. Several hundred pound, probably well over a thousand pound lift gate up manually into the slot to. To get it so we could just get over to the. To the unload. So we do that and then we have a second truck and we load it. And as we're pulling off, my driver calls me and says, there's a bunch of oil on the ground. And I'm like, from what? It's a new motor, it's a new engine. So fast forward. A couple minutes later, he calls me and says the truck is completely stopped. It won't move. It's along the side of the road. [00:09:21] Speaker B: Wow. [00:09:21] Speaker C: And we're in Geist on the. On the bridge where there's not a lot of room to either side. And so you told him to get. [00:09:28] Speaker B: Out and push it. [00:09:30] Speaker C: I'm like, is there anything you can do? There's nothing it could do. It wouldn't start, it wouldn't do anything. So in the process of scrambling my guys, I called two other crews to come and help. And I send the crew the address. I have GPSs in my truck. So I sent them the address of where they're supposed to go. And ironically, there's the exact same address in McCordsville that there is in Greenwood. So my guys called me and said, we're here. Then we don't see a truck. [00:10:06] Speaker B: Wow. [00:10:07] Speaker C: And I'm like, oh, hold on one second. So I go on and I'm like, hey, they've moved the truck. They managed to push the truck a little bit. Here's the address. He was like, that's an hour away from me. I'm like, oh, Lord. You guys are supposed to be helping unload into another truck. So I scramble a different crew with a different truck and they're going to help. And in the process I'm like, well, I needed my trucks for tomorrow, so going to have to rent out U Haul So I'm in the process of doing this and I have my girlfriend, hey, could you please run and help grab this U Haul, I've reserved it. They close at 7:00 and it is 6:45. Could you please go? Sure thing. She runs out and she's not able to get in because the her son that lives with me has parked behind me and his car keys were with him with me. So she's going to get my car out of the garage. And as she's going out of the. [00:11:11] Speaker B: Garage, Murphy's law, right? [00:11:13] Speaker A: Yes. [00:11:13] Speaker C: As she's walking out of the garage, there's a two inch lip between the garage and the driveway. [00:11:20] Speaker A: So the water doesn't come in your garage? [00:11:21] Speaker C: So the water doesn't come in the garage. Perfectly logical. But she rolls her ankle, breaks her ankle and two bones in her foot. Oh. In my driveway. I'm over at Keystone at the crossing. I live in Fishers. And she calls me and I'm in the middle of handling things and I don't take her call because I just don't understand what she could possibly do. [00:11:47] Speaker A: I gave you everything to do. [00:11:50] Speaker C: So she texts me, I think I've broken my ankle. Of course I give her a call. I get off 465 and immediately start heading back this way. She's not able to get up because she's broken her ankle. She's lying in the driveway. And so she's lying in the driveway for 15, 20 minutes until I show up. And then we're able to get her up. We get her in the car and we take her to a prompt med. And the prompt meds, like we close at 8:00. Yeah, you're gonna have to go to an ER. [00:12:25] Speaker A: Oh. [00:12:25] Speaker C: So one thing led to another. Led to another. They, they, they finally did X rays. It was horrific. It was, it was really, really bad. Two broken bones in her foot and her broken ankle. She's in a cast, she's in lots of pain. And I'm trying to keep the wheels on the bus with the trucks and the movers. So it's not always the moral to the story. Self employed is hard at times. It is. [00:12:56] Speaker B: Wow. Now you started that with a day in your life. Obviously that's not a typical day, thankfully. [00:13:05] Speaker C: Or I wouldn't be right. [00:13:06] Speaker A: Exactly. You'd be working. [00:13:08] Speaker B: You know, I, I guess maybe. What are typical days like? [00:13:12] Speaker C: So a, a typical day or a day that I enjoy is a day. [00:13:18] Speaker B: Where, like my day today, golfed all. [00:13:21] Speaker C: Day, where my day will start at 6:37 o'clock, taking the first phone calls from the guys, getting the day going, getting the guys dispatched. Our first job typically starts 9am we're at the job, I dispatch the guys and then we have a breather for 6, 7 hours till they finish the job. And then we wrap the day up and do the same thing tomorrow. So on a normal day, that's the extent of it with answering the phone and booking moves and that kind of thing in the middle of it and assisting the guys with supplies they may need and those kind of things. But for the most part, the guys do a pretty good job. We get out there, we knock the job out and on to the next one tomorrow. [00:14:09] Speaker B: Obviously as a moving company you are at the service of the people who need to move. I would assume it's a seven day a week job or do y'all take Sundays off? [00:14:19] Speaker C: We, over the past few months we've decided that we were going to take Sundays off because it just gets to a point where the guys are just working seven, eight hours a day. Isn't it 40 hours a week in the moving business isn't like 40 hours a week in the office. [00:14:34] Speaker B: No. [00:14:35] Speaker C: And it's a difficult job. And so I give, I give Sundays off to all the guys just to, to recoup. So we don't, we don't have any accidents and we don't get anybody injured. [00:14:47] Speaker B: Logical. [00:14:47] Speaker A: Yeah. Wow. [00:14:50] Speaker C: Yeah, it's, it's crazy. [00:14:51] Speaker A: What was your day like today was anything like his day? [00:14:54] Speaker B: So my day today involved checking some emails this morning and didn't hurt your back or anything? I did not. Then I went to the bank. [00:15:06] Speaker A: Was that to deposit all of your gigantic. [00:15:08] Speaker B: It was to get my euros for my upcoming Europe. Europe trip and then make my way to the golf course for a golf outing for Southside. My boar first beer was, honestly, it was not that kind. There were beers, but it was not, it was not the BMW party golf outing, but definitely there were beers. But that honestly, we did not get our first beer till like hole number three, which was bit disappointing. [00:15:36] Speaker C: Wow. [00:15:36] Speaker B: Yeah. Yeah. So it was a big letdown. It's similar to breaking ankles. [00:15:41] Speaker A: Yes. [00:15:43] Speaker B: But I, I'll be honest, like Monday of this week. I was pretty sure we were not playing today just based on the weather forecast. I'm like, it's supposed to be stormy, rainy all day and you can't get. [00:15:53] Speaker A: Out there in the rain. [00:15:54] Speaker B: Oh gosh, no. That'd be awful. I hate golfing in the rain. [00:15:57] Speaker A: I called with a work question and you Seemed very perturbed. [00:16:00] Speaker B: What are you calling me for? That's correct. [00:16:02] Speaker A: Interrupted your cough. [00:16:03] Speaker B: Yeah, I. I don't know how you didn't know I was on a golf course. Ridiculous. [00:16:07] Speaker A: I'm starting to make the assumption that you're just not working when I call. [00:16:11] Speaker B: Okay, well, this was the first day of the year that I've been on the golf course. Muddy pants, first zoom class. [00:16:17] Speaker C: You missed today? [00:16:18] Speaker B: I actually missed two. All right, all right. So when we had John last time, you had mentioned, besides Indianapolis, you are located in at least one, if not two other cities, maybe more. Where are we at, expansion wise or distance wise? [00:16:36] Speaker C: So last time, I believe we were in Baltimore. [00:16:39] Speaker B: Yes, I remember that. [00:16:41] Speaker C: And we've expanded into Charlotte. I have a franchisee in Charlotte. I have one getting ready to open in Columbus, Ohio. I have another one going to open in Tampa, Florida, and I have a couple of others. One wanting to go to Atlanta, that we're working out details, and one to Cincinnati. So, I mean, it's. It's going well there. The expansion's going well. It's just. It's hard to find time to juggle everything. I bet. [00:17:12] Speaker A: Keep us straight and still come on podcasts. [00:17:14] Speaker C: That's right. [00:17:15] Speaker A: Yeah. [00:17:18] Speaker C: Correct. [00:17:18] Speaker A: Because nothing but. [00:17:19] Speaker B: Who doesn't want to show up for Coors Light? [00:17:23] Speaker A: Keep in mind, we're trying to get the Coors Light keg empty so we can tap into our. [00:17:27] Speaker B: Our Sun King. Kevin hooked us up with the Play Hard keg from Sun King, and it's sitting in the fridge waiting for that Coors Light. [00:17:36] Speaker A: But you have cans of beer. [00:17:38] Speaker B: I've drank those. I need to go. [00:17:39] Speaker A: We're supposed to let him know. [00:17:41] Speaker B: I know. I was actually supposed to be there this week, and then that didn't happen. Don't ask. [00:17:46] Speaker A: We need more sponsors. [00:17:49] Speaker B: Are we begging? [00:17:50] Speaker A: Okay, we can. [00:17:52] Speaker B: Should we halt for shots after that story? Like we need some shots. [00:17:56] Speaker A: I'm surprised that he didn't show up here inebriated from yesterday. [00:18:00] Speaker B: Honest to God, it was last week. But still, I. [00:18:04] Speaker A: Still. [00:18:04] Speaker B: Yeah. [00:18:04] Speaker A: I mean, a day like that. I mean, that sounds like my Tuesday. [00:18:07] Speaker B: Oh, there you go. All right, well, we're breaking. We'll be back. Summer's here. Crack open a cold Sunlight Cream Ale from Sun King or mix it up with Wimac Osiris or a seasonal, like Play Hard 4 indie tap room locations. Or find it wherever you grab your beer. Sun King Indiana brood Summer approved. And we're back. [00:18:28] Speaker C: Whoa. [00:18:28] Speaker A: Did you see that Sun King commercial? [00:18:30] Speaker B: That was awesome. Oh, forcing it. All right. Tierra deliberated. [00:18:35] Speaker A: That's right. [00:18:36] Speaker B: I believe we've had this. We have had this on the show, but we have. [00:18:39] Speaker A: This is a great tequila. There's a interview of the owner on tasting tequila with bread. That's got a. Tell me that doesn't smell good. [00:18:49] Speaker B: Smells like tequila, doesn't it? [00:18:52] Speaker A: Get a nice cooked agave smell. [00:18:55] Speaker B: All right. [00:18:56] Speaker A: Not a lot of alcohol. [00:18:58] Speaker B: Need to learn how to say cheers in Spanish. [00:19:01] Speaker A: Salud. [00:19:03] Speaker B: I. I suppose. There you go. [00:19:05] Speaker A: That's how you say it. [00:19:10] Speaker B: Yep. Tastes like tequila. [00:19:16] Speaker A: So tell me really though, out of other tequilas that you've had. [00:19:23] Speaker B: A little. Little a mild burn going down? Mild is probably too strong. It's very, very kind of light. [00:19:32] Speaker A: So what would you do if I told you that was a 90 proof tequila? [00:19:36] Speaker B: I. I'd be stunned as I am, because I. 90 proof, to me, sounds like something that would set my throat on fire. [00:19:41] Speaker A: And it doesn't. [00:19:42] Speaker B: It does not great cooked agave. [00:19:44] Speaker A: It's. This is a very well made tequila. [00:19:48] Speaker C: Yeah, very well. [00:19:49] Speaker B: All right. [00:19:50] Speaker C: Any. [00:19:51] Speaker B: Any flavors in there you want to throw out? [00:19:54] Speaker C: That's good. [00:19:55] Speaker B: Okay. Smooth and gone. Look at that. [00:19:58] Speaker A: Yeah, gone. [00:19:58] Speaker B: You're not messing around. [00:20:00] Speaker A: No reason. [00:20:01] Speaker B: All right. All right. So obviously this is early May, and like, how far out are you booked? How soon do people need to get in with you all? Is there a wait list? [00:20:14] Speaker C: Like. Yeah, you know, what depends on. On the day. But we are booking well into June at this point. We do have a few openings still in May, and we got things. I mean, we deal with the same things that you guys do. Closings fell through. [00:20:33] Speaker A: I don't have that. [00:20:35] Speaker C: Those. Those sorts of things. We had a move book today that they canceled. They canceled last night. The guy lost his job on Monday and couldn't close on his house on Thursday. So get closer your job. [00:20:49] Speaker A: That's important. [00:20:50] Speaker C: Yeah, those are unfortunate things that do happen, but for the most part, we are pretty solidly booked. And like I said, we're booking into June now and we just tell people. Listen. Unfortunately, it's got to be kind of first come, first serve. If you want a book, get your name in and let's. Let's do it. If we need to reschedule, we will, but it's difficult to squeeze you into a schedule that's already full. [00:21:17] Speaker A: Yeah, don't dilly dally. Make the call. [00:21:19] Speaker B: Yeah, definitely. One of the things that I tell clients as I'm trying to get them to use your company is you all will provide storage containers for them to pack their stuff. Into. So can you talk about what type of services you provide other than just, you know, putting stuff in a truck? [00:21:39] Speaker C: Sure thing. Well, like, like you mentioned, we have what we believe is kind of a unique idea. We, we rent plastic totes, big 27 gallon totes with the, the attached lids on them. And that helps a lot of people in their packing of their valuables. [00:22:01] Speaker B: Great idea. [00:22:02] Speaker C: Whenever, whenever people, we've had people in the past, whenever they pack their glassware or fragile items in boxes and the boxes sit on top of other boxes and they end up collapsing or those kind of things. I mean it happens. People, if people pack themselves sometimes they overpack boxes and then they, they don't realize it and they set one box on top of another, on top of another. So the plastic totes are stackable. They come with a dolly. We rent those to people for two weeks. We'll deliver them to you for free, pick them up for free. And that helps with that. We, if, if the people don't want to go with the, with the totes, the totes are about the same price as a box, but they want to go with the cardboard boxes. We have the, the cardboard boxes we can bring out to you. We can provide the cardboard boxes. We can sell you the, all the packing supplies that you need, pretty much everything that you need. We'll come in, we'll take care of you. We, we started offering cleaning services. So we'll do clean out after we've moved you out. We'll have a cleaning crew go in and clean you up. [00:23:13] Speaker B: That's awesome. [00:23:14] Speaker C: And, or we'll clean your new home before you move in or after you moved in. You're cleaning up. So we've started doing that. [00:23:24] Speaker B: That's a great search. [00:23:25] Speaker C: And kind of trying to exp. To be kind of a all in one service. [00:23:29] Speaker A: Do you charge based on how much of a hoarder somebody is? [00:23:33] Speaker C: Yes, we do. We, we do. We, we've had those experiences for sure. [00:23:37] Speaker A: Have you ever opened a door and went, holy cow? [00:23:40] Speaker C: Yes, I, I, well, when he does. [00:23:42] Speaker B: That, it's just ching, ching, ching, ching. [00:23:45] Speaker C: I may have told this story before, but we, we had a, we had a gentleman in Fishers, had a very nice home, probably 25, 2700 square foot home that literally only one person could fit into the front door because it was packed floor to ceiling everywhere you could see with just stuff, valuable things. There you go. Valuable items. And it was just, it was insane. So he hired, he hired us. I had eight guys out there for a week straight just Hauling things out. And we still didn't even get to the past the entryway. It was, it was nuts. [00:24:27] Speaker B: Wow. [00:24:28] Speaker A: I've watched that show before, the Hoarder show. [00:24:31] Speaker C: It's real. [00:24:32] Speaker B: I've never watched Hoarders. I, I'm, I know of the show. [00:24:35] Speaker A: I feel better when I go in my office. Don't feel like I'm doing anything wrong. [00:24:39] Speaker B: That's right. Wow. So when you go to price someone's house, is pricing based on, I don't know, square footage of the house or chitola that's in there, how long you estimate it's going to take to clean all this out? [00:24:53] Speaker A: How. [00:24:53] Speaker B: How do you even figure that out? [00:24:55] Speaker C: Yeah. So we have a couple of different ways that we do it. One of the, one of the ways that we've kind of grown into is with AI kind of helping everything. We'll go into a, to a house, we'll come out, we'll do a free estimate for you. We'll walk through the house, we'll videotape all of the furniture. That's, that's going. [00:25:13] Speaker B: Okay. Just want to point out, you started with AI. You sounded like super tech guy and then you said videotape, which is like 1990s. So you got to get it all together, Dave. [00:25:22] Speaker C: That's right. [00:25:23] Speaker B: Sorry. [00:25:23] Speaker C: We, we have, we got a VCR we bring in that's hooked up to the chat GPT. We have, we have a software AI enabled. I love it. [00:25:34] Speaker B: Oh, I love it. [00:25:35] Speaker A: Utilizing a video device. [00:25:37] Speaker C: There you go. Using, using our phone, we're able to video. [00:25:41] Speaker B: Okay. [00:25:42] Speaker C: The, the contents of the home. [00:25:44] Speaker B: Okay. [00:25:45] Speaker C: Into the AI enabled software. [00:25:48] Speaker A: I can see him now. Going to. [00:25:50] Speaker C: Hang on. I'm trying to get the video. [00:25:52] Speaker B: You know what? I don't think Dave's the guy doing it. [00:25:55] Speaker A: I don't either. You're right. [00:25:56] Speaker B: I bet you're some younger kids working on this stuff. [00:25:59] Speaker C: That's right. And, and so we, we do that. Then we come back to the office, we input with the help of the AI, everything into our inventory sheet. And then based on our experience and based on obviously what AI helps us with an algorithm. Yep. And we, it tells us, okay, this is the weight of the furniture and the items that you're going to be taking. And based on that weight, these are the number of guys we're going to recommend, and these are the number of hours that we're going to recommend. And for the most part, we were pretty right on, right on with that. That's times that, that we, I mean, to the Benefit of the customer. We underbid. And. But one of the. One of the advantages that we do have, because we use the AI, we're one of maybe one or two companies in Indianapolis. Moving companies will do a binding quote where we'll go out to the customer. Instead of doing an hourly estimate, we'll give you a binding quote. So I'll go out there, I'll walk through, I'll get an estimate of. From my AI and all of our experience. Hey, this is what we're looking at. And I'll tell the customer, this is how much we'll do it for. And you know exactly what you're going to pay. And if it. If it ends up taking us twice as long, we eat it. [00:27:25] Speaker A: So, no. No time and material. Like Boeing. More like. [00:27:30] Speaker C: No, more like SpaceX. [00:27:32] Speaker A: Here's your price. [00:27:33] Speaker C: Nope. It's strictly based on what we give you a quote on based on what we think it's going to take. And that's the quote we stick to. [00:27:40] Speaker A: Dude, how long before you have humanoids carrying everything out to these robots? Carrying everything. [00:27:45] Speaker C: You know what? I wouldn't mind hiring a couple of those. [00:27:48] Speaker A: You might, though, when one of them calls and says, you know, number four broke his something, and number six, his. [00:27:54] Speaker B: Motherboard went down, or four is leaking. [00:27:56] Speaker A: Oil, my battery's dying. [00:27:58] Speaker B: Yeah, I. I did not expect today's conversation to include AI when talking to a dude who owns a moving company. That is. [00:28:06] Speaker C: AI's taking over everything. [00:28:07] Speaker B: Yeah. That is so cool. [00:28:09] Speaker A: What he didn't tell you? Is it Alex Nervin Iverson. He used to play ball. [00:28:15] Speaker C: Now he's. [00:28:16] Speaker A: Phil. [00:28:16] Speaker B: Look at you, knowing who Allen Iverson is. I'm so impressed with you. [00:28:20] Speaker A: Brad Iverson. Come on. He was a football player. [00:28:23] Speaker B: I know. You said that jokingly. [00:28:25] Speaker A: I know. He was a hockey guy. Correct? [00:28:27] Speaker C: Right? Yeah. [00:28:28] Speaker A: Played for the Indianapolis Fire. [00:28:30] Speaker B: You're gonna have to stop talking. [00:28:31] Speaker A: Is that our hockey team? Oh, no, it's. It's the fever. Right. [00:28:35] Speaker B: Oh, God. [00:28:35] Speaker A: Which makes no sense because it melts the ice. No. Am I wrong on both? Both. [00:28:42] Speaker B: All of it. [00:28:42] Speaker A: What's our hockey team's name? [00:28:44] Speaker B: The Fuel. [00:28:46] Speaker A: Oh. [00:28:48] Speaker B: Basketball team is the Fever. [00:28:50] Speaker A: Oh, that's right. [00:28:52] Speaker B: Yeah. [00:28:53] Speaker A: What's the fire one? [00:28:55] Speaker B: I don't do. We don't have a fire one. [00:28:57] Speaker A: We don't? [00:28:58] Speaker B: No. [00:28:58] Speaker A: Oh, maybe we should. [00:29:00] Speaker B: 11 is soccer okay, then obviously. Pacers, Colts. [00:29:04] Speaker A: What's our new volleyball thing? [00:29:06] Speaker B: Indians. That's the ignite. [00:29:08] Speaker A: Oh, that's close. [00:29:09] Speaker B: You're right. I'll give you that. [00:29:11] Speaker A: All right. And then there's the new mad ants. [00:29:13] Speaker B: The. It's correct. The. I'm not sure if they're the Noblesville boom or the Indianapolis boom. Do you know that? [00:29:21] Speaker C: I don't know. [00:29:21] Speaker A: Okay, well, you know if the ignite. [00:29:23] Speaker B: The Fisher's freight. [00:29:24] Speaker A: If the ignite and the fuel got together, they'd make a boom. [00:29:29] Speaker B: Have you been to a Fisher's freight game since you're from Fishers Arena? Football is fun. Back in the day when they played in Indy, I went to a game or two. It's fun to watch. [00:29:42] Speaker C: Yeah. [00:29:42] Speaker A: I don't know. [00:29:43] Speaker C: Once. [00:29:44] Speaker A: Once the football gets over for me, I'm ready for the football. I don't want to bring on more football. Yeah. I don't want football adjacent. [00:29:51] Speaker B: Did you watch the draft? [00:29:53] Speaker A: I didn't. I'm sorry. I. I actually I was working. [00:29:56] Speaker B: I think it's ridiculous that I do watch the draft but I only pay attention to the Colts of Colts aren't near and I don't pay much attention to it. [00:30:04] Speaker A: I'm surprised that 200,000 people go to the that's not. [00:30:08] Speaker B: That is 100% overinflated. [00:30:10] Speaker A: Is that they said something to people. [00:30:12] Speaker B: That is per day. That is not can't be the entire town of Green bay, Wisconsin is 55,000 people. [00:30:19] Speaker A: Well, there was where they put in. [00:30:20] Speaker B: 200,000 people per night in the hotels. Yeah. Because I'm sure they got that. That's ridiculous. Stupid NFL. [00:30:28] Speaker A: Yeah. They make a big deal the drafting. I don't. I guess I did watch a little I Sanders kids thing was kind of. [00:30:35] Speaker B: Weird if and when it comes to Indy and I believe it will. I would go if I could get maybe one of those corral tickets where you're near ish the front. But if I got to stand, you know, 200 yards away to watch a guy walk up on the stage and it's read a name on a card. Yeah. [00:30:55] Speaker A: How's this? [00:30:55] Speaker B: Yeah, I think you about nailed. [00:30:58] Speaker A: Is. [00:30:59] Speaker B: An absolutely stupid thing that it's a TV event but I watch it. [00:31:03] Speaker A: It's like four days of tv. [00:31:04] Speaker B: It's three. Yeah. [00:31:05] Speaker A: Yeah. I thought it was four, but it. [00:31:07] Speaker B: Is silly Thursday fan Dave. [00:31:09] Speaker C: I am a Colts fan. [00:31:10] Speaker B: All right. Did you pay attention to their draft at all? [00:31:12] Speaker C: I know they got that tied in that they're all. [00:31:15] Speaker B: Yeah, I. I was super excited for that. [00:31:18] Speaker A: Do they have a quarterback though? [00:31:19] Speaker B: They did. Well, they drafted another quarterback but he won't be in the mix for a starter. [00:31:25] Speaker A: Like don't we have like the. What was the Almost worst quarterback and then now we have the second worst quarterback. [00:31:30] Speaker B: Two worst starting quarterbacks in the NFL by completion percentage. [00:31:34] Speaker A: Didn't they also get like a one armed center? [00:31:38] Speaker B: I do not believe that is accurate. Check your. Check your interwebs. [00:31:44] Speaker A: I'm sure that wouldn't. [00:31:45] Speaker B: Should we. [00:31:45] Speaker A: Wouldn't that help out it help us get a first round draft pick next year? [00:31:49] Speaker B: Huh? [00:31:49] Speaker A: I don't understand why, when. Why don't you just go for the first round draft pick? [00:31:53] Speaker B: What do you mean? [00:31:54] Speaker A: Once you know your season's garbage. [00:31:57] Speaker B: Yeah. Just tank it. [00:31:58] Speaker A: You're like, oh, this is garbage. [00:31:59] Speaker B: So like back in the day when Peyton wasn't playing and they had the suck for Luck and got the number one pick. [00:32:04] Speaker A: Yeah. Which didn't work out either. [00:32:06] Speaker B: No, they did. They got Angela. [00:32:07] Speaker A: I know Andrew Luck. What he do? Played eight years, quit smartly and never went to the Super Bowl. [00:32:11] Speaker B: Andrew Luck was. Was great for the time he played. He just, you know, was smart enough to quit early. [00:32:18] Speaker C: Huh? [00:32:18] Speaker B: Yeah, he's a. He is a record holding quarterback. For the years he was here. [00:32:23] Speaker A: He holds one of them. [00:32:23] Speaker B: Didn't play long enough. [00:32:24] Speaker A: The record I know that he holds is one of the most hyped up quarterbacks to never go to the Super Bowl. That's a pretty good. That's a pretty good record to hold. [00:32:30] Speaker B: There's lots of those. [00:32:31] Speaker A: I do not understand why my do not disturb keeps. [00:32:34] Speaker B: It keeps disturbing. [00:32:35] Speaker A: You put on do not disturb, didn't you? [00:32:37] Speaker B: Yeah. Yep. All right, Dave, as we are looking to wrap this up, anything else we need to know about Moves for Less, the future of the business? What? Actually a good question. What do people need to do to get in touch with you? [00:32:50] Speaker C: You know what, Go to our website, moves4less.com and all of our contact information is on there. You can look at some of our reviews, the services that we offer. Give us a call, ask us whatever question you want. We'll be happy to help you out. [00:33:05] Speaker A: Any question, like any question at all. [00:33:07] Speaker C: You know what? I can't. I've got a couple of guys here that I can refer to. If. If it's maybe out of the scope. [00:33:13] Speaker B: Of moving, send them our way. [00:33:15] Speaker A: Okay. It's fine. Is it one of the websites? That's the www.it is the www the. [00:33:21] Speaker B: QR code you see right here. Feel free to scan that and it will put you in touch with Dave and the Moves for Less team. Dave, we appreciate you coming out to join us today. [00:33:32] Speaker C: We do appreciate it. [00:33:33] Speaker B: Glad your truck did not break down. [00:33:35] Speaker A: Do you by any chance have a closing dad joke for us? [00:33:38] Speaker C: Wow. I, I don't put them on the spot. [00:33:41] Speaker A: Do you have a dad joke? [00:33:42] Speaker B: I, I rarely have dad jokes. I'm not, I, I am much more of a in the moment kind of jokester. I don't have, I don't have them in my pocket. [00:33:52] Speaker A: Did you hear that chocolate now has pronouns that it goes by what is it? Her, she. [00:33:59] Speaker B: And on that note, cheers. Thanks for watching Real Estate makes this drink. We will see you next time. Dave. Once again, thanks for coming out. Thanks for watching. Cheers.

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